PRIVACY POLICY
Effective Date: 07/01/2026
Last Updated: July 2026
Thank you for visiting the Timeless Hearing website. Timeless Hearing is committed to protecting and safeguarding your privacy. We appreciate the trust you place in us and are committed to handling your information responsibly.
Information We Collect and How We Use It
We collect two types of information about website visitors:
Personal Information – Information you voluntarily provide, such as your name, phone number, email address, mailing address, and information submitted through contact forms, appointment requests, hearing quizzes, surveys, or other website forms.
Website Usage Information – Information collected automatically when you visit our website, including pages viewed, website activity, browser information, device information, referral sources, and general location information.
We use this information to:
- Respond to inquiries and appointment requests
- Provide information about our services
- Improve website functionality and user experience
- Analyze website performance
- Communicate with you regarding services, promotions, or educational information
- Measure the effectiveness of our marketing efforts
Health Information Privacy
Timeless Hearing understands the importance of protecting your personal and health information. As a healthcare provider, we are committed to maintaining the privacy and security of your information in accordance with applicable federal and state laws, including the Health Insurance Portability and Accountability Act of 1996 (HIPAA).
Information submitted through our website, including appointment requests, contact forms, hearing assessments, surveys, and other communications, may be used to respond to your inquiries, provide services, coordinate care, improve your experience, and communicate with you regarding our services.
We maintain appropriate administrative, technical, and physical safeguards designed to protect the confidentiality of personal and health information and to prevent unauthorized access, use, or disclosure.
We may use and disclose health information as permitted or required by law, including for treatment, payment, healthcare operations, and other purposes authorized under HIPAA and applicable regulations.
If you have questions regarding our privacy practices or how your information is protected, please contact our office directly.
Data Sharing and Transfer
Timeless Hearing does not sell your personal information.
We may share information with trusted third-party service providers who assist us with website hosting, marketing, analytics, advertising, customer communications, and appointment scheduling. These providers are only permitted to use information as necessary to perform services on our behalf.
We may also disclose information if required by law or to protect our legal rights.
Analytics, Advertising, and Tracking Technologies
Timeless Hearing uses third-party technologies to help us understand how visitors use our website and to improve our marketing efforts. These technologies may include analytics services, advertising and conversion-tracking services, remarketing tools, call-tracking services, and website forms and assessment quizzes.
These tools may collect information about your interactions with our website, including pages visited, links clicked, website activity, and advertising engagement. This information helps us improve our services, evaluate marketing performance, and provide relevant content and advertising.
Cookies
Our website uses cookies and similar technologies to improve your browsing experience, analyze website traffic, and support advertising and marketing activities.
You can choose to disable cookies through your browser settings. Please note that disabling cookies may affect certain website functionality.
Text Messaging (SMS)
If you provide your phone number and opt in to receive text messages from Timeless Hearing, we may send you appointment-related and informational or promotional messages. Consent to receive text messages is not a condition of purchasing any goods or services. Message and data rates may apply, and message frequency may vary. You may opt out at any time by replying STOP to any message, or reply HELP for assistance.
We do not share or sell your mobile opt-in information or SMS consent with any third parties or affiliates for their marketing purposes. Text-messaging originator opt-in data and consent are not shared with any third parties other than the service providers necessary to deliver the messages you have requested.
Your Choices and OPT-OUT Options
You may opt out of marketing communications at any time by using the unsubscribe link included in our emails, or by replying STOP to text messages.
You may also manage advertising preferences through your advertising provider’s ad settings and adjust cookie settings through your web browser.
Your Privacy Rights
Depending on your state of residence, you may have the right to request access to the personal information we hold about you, request that we correct or delete it, and opt out of certain uses. To exercise any of these rights, please contact us using the information below. As stated above, we do not sell your personal information.
Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect the personal information we collect against unauthorized access, use, or disclosure. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Children's Privacy
We do not knowingly collect information from children under the age of 16.
Links to Other Sites
This website may contain links to third-party websites. Timeless Hearing is not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any website you visit.
Changes to this Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Last Updated” date, and we will note any material changes. Your continued use of the website constitutes acceptance of those changes.
Contact Us
If you have any questions regarding this Privacy Policy or our privacy practices, please contact us at:
Timeless Hearing | info@timelesshearing.com