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Virtual Hearing Aid Support & Remote Audiology Care

Getting hearing support shouldn’t require travel or long waits. Our virtual audiology care lets you meet with licensed specialists from home whenever concerns arise.

We provide clear guidance, remote hearing aid adjustments, and reliable answers the moment early issues begin to affect your comfort or clarity.

4.9 rating on Google with over 600 reviews

Understanding Virtual Hearing Care

Many people with hearing loss wait 7–10 years before seeking treatment – often without realizing how much it affects conversations, focus, confidence, and overall well-being. 

 

For those who feel hesitant about in-person visits or simply prefer care from home, our virtual hearing care services offer a safe, convenient way to stay connected with licensed audiologists.

 

These appointments allow you to get professional hearing support – including consultations, troubleshooting, and hearing aid adjustments – directly through secure video sessions.

 

What Is Virtual Hearing Care?

Virtual hearing care (telehealth audiology) lets you speak with an audiologist from home via video chat or phone. Whether you need guidance on new hearing aids, updates to your current devices, or help solving an issue, remote appointments make expert care accessible without travel.

 

This is especially helpful if you already have an established relationship with our team, need routine follow-ups, or prefer remote support between in-office visits.

 

Virtual Hearing Care Services We Provide

 

Online Consultations

Meet with an audiologist through secure video chat to discuss hearing concerns, review your symptoms, or plan next steps. These sessions offer the same clarity as an in-office conversation – simply delivered remotely.

 

Remote Hearing Aid Adjustments

If your hearing aids need fine-tuning for everyday environments, we can adjust them remotely. Updated settings are sent to your smartphone through your hearing aid app, helping restore comfort and clarity without requiring an office visit.

 

Hearing Aid Tracking & Performance Insights

Modern hearing aids can share information about your listening environments, device usage, and sound preferences. With your permission, we review these insights to understand how you’re hearing and identify areas where adjustments may help.

 

Remote Troubleshooting for Hearing Aid Issues

If your devices become distorted, lose volume, or stop working, we can walk you through step-by-step troubleshooting online. Many issues can be resolved during your virtual visit; if a repair is needed, we’ll guide you through the process.

 

Why Choose Online Hearing Care Services?

More Convenient for Everyday Care

Virtual hearing care eliminates long commutes and helps patients who live far from a clinic access audiology support whenever they need it.

 

Ideal for Hearing Aid Fine-Tuning

Adjusting to new hearing aids often requires several rounds of refinement. Remote adjustments let us perfect your settings quickly, especially helpful for first-time users.

 

Support for Limited Mobility

If you are housebound, recovering, or living in an assisted living facility, virtual visits allow you to receive expert hearing care without leaving home.

 

Consistent Care as Hearing Needs Change

Regular check-ins help detect small changes early. Virtual care makes it easy to stay in touch with your audiologist so clarity issues don’t build up over time.

 

With nearly 50% of adults experiencing hearing loss by age 65, ongoing audiology support matters. Our virtual hearing care services help you stay connected, informed, and confident – all from the comfort of home.

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"Love my hearing aids. I am hearing things I have not heard in years. Ashley explained everything I needed to know about these wonderful hearing aids. I would highly recommend Cortland Hearing Aids to anyone that is hard of hearing, Don't wait, do it now."
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More Content

For some, an online hearing test can serve as a valuable initial step in understanding the impact of a potential hearing loss.
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Our locations

Where to find us

Skaneateles
657 W Genesee Street Rd, Skaneateles,
NY 13152
Contact:
(315) 800-0723
Monday – Friday: 8:00 A.M. – 4:30 P.M.
Ithaca
832 Hanshaw Rd, Ithaca,
NY 14850
Contact:
(607) 270-0169
Monday – Friday: 8:00 A.M. – 4:30 P.M.
Vestal
200 Plaza Drive, Suite B, Vestal,
NY 13850
Contact:
(888) 326-5997
Monday – Friday: 8:00 A.M. – 4:30 P.M.
Elmira
446 E Water St,
Elmira,
NY 14901
Contact:
(877) 474-5231
Monday – Friday: 8:00 A.M. – 4:30 P.M.
Cortland
1033 Route 13, Cortland,
NY 13045
Contact:
1-888-614-8064
Monday – Friday: 8:00 A.M. – 4:30 P.M.

“Come again?” After today, that’s a choice - not a daily battle.

Better hearing doesn’t start with big decisions – it begins with a clear, expert evaluation. Our licensed audiologists across NYC help you understand what’s really going on with your hearing and guide you toward the treatment or hearing aid technology that actually makes everyday listening and living easier. Move from “uncertain” to “I’ve got this” today.